Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and project details submitted through contact forms.
• Technical Information: IP address, browser type, device type, pages visited, and other analytical data collected automatically through cookies or analytics tools.
• Communication Data: Emails or messages sent to our support or sales teams.

2. How We Use Your Information

Your data may be used for the following purposes:

• To respond to inquiries and provide quotes or service proposals.
• To improve our website, services, and user experience based on analytical data.
• To send important updates, such as service notices or changes to policies.
• To comply with legal requirements or obligations under applicable laws.

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who help us operate our business (e.g., hosting, email services), and only under strict confidentiality agreements.

3. Data Security

We use industry-standard security measures to protect your data, including:

• HTTPS encryption to secure communications on our website.
• Firewall and server monitoring tools to detect unauthorized access.
• Restricted access to personal data within our internal systems.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Your Rights as a User

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or outdated data.
• Request deletion of your personal data, subject to legal exceptions.
• Withdraw consent for data processing (where applicable).

To exercise any of these rights, please contact us at dcfenceapp@dcfence.org. We will respond within a reasonable timeframe, typically no more than 30 days.

5. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and collect usage data. Cookies allow us to analyze traffic, improve functionality, and remember user preferences. You can disable cookies through your browser settings if you prefer.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

7. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will post the updated version with a new effective date at the top of this page. Continued use of our services after updates constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please reach out to us:

📧 dcfenceapp@dcfence.org
🏢 DCFence LLC – Security Solutions Department